Carter Lumber

Window Sales Specialist Support

Sales - Charlotte, NC - Full Time

A Carter Lumber Window Sales Specialist Support is responsible in assisting the Regional Sales
Specialist with the general sales and service activities within the assigned region. A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

  • Ability to read blueprints a plus but will train
  • Excellent communication skills, with a strong sense of customer service
  • Decision making abilities and problem solving skills
  • Knowledge of Microsoft Office including Outlook, Word, Excel and PowerPoint

Responsibilities

Sales Support & Relationship Building

  • Assist Regional Window Specialist by entering and placing orders that come in from the field.
  • Handle incoming service and parts requests and schedule/order accordingly.
  • Works closely with the Regional Window Specialists in scheduling deliveries of window packages.
  • Will be able to work with all window quoting software programs to make simple revisions or quote smaller projects.
  • Assist with communication to the window vendors for processing package, model home, or conversion discounts.
  • Maintains a file system that tracks all quotes, orders, and pending service/parts requests.
  • Will also work closely with the OSR’s in communication and assistance with their requests to the window department.

Communication

  • Keeps lines of communication open between the Regional Window Specialist, OSR’s, and customers to ensure that service is accurate and in a timely manner.

Benefits (full-time employees) 

  • Health, Dental, Vision (Single and Family Plans) available after 30 days of employment 
  • Short and Long-Term Disability 
  • Company-paid life insurance and AD&D 
  • Optional supplemental life insurance 
  • Company-match 401(k) 
  • Vacation time and paid holidays 
  • Vendor incentives 
  • Room for growth; we promote from within! 
  • Military encouraged to apply! 
Apply: Window Sales Specialist Support
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